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Business Administration Apprentice

Invotra Shared Services Ltd is part of Invotra Group, who are leaders in providing digital communications services and products to organisations across the UK and US, including 47 % of the UK Government, as well as organisations throughout the NHS.

Having been recently announced as one of the UK’s top 70 most ambitious high growth technology companies, they have also been listed twice as a Top 100 Apprenticeship Employer, and won employer of the year at The National Apprenticeship Awards, regionally and nationally. With around 45% of their employees being current or qualified apprentices they are truly invested in developing homegrown talent.

We are looking for someone with a passion for learning. You will gain a level 3 qualification in Business Administration as well as significant experience in a fast moving IT company, dealing with high profile Government clients. You will learn to deliver effectively, work well within a team, develop project management skills and to demonstrate strong communication, time management and organisational skills.

Working at Invotra means you are part of a fun, inclusive, nurturing, vibrant team of ambitious individuals. You will be a valued member with great career progression opportunities where openness, transparency and fairness are expected of everyone.
We are extremely proud of our culture and working environment. What we do is innovative and transformative and we continually challenge ourselves to develop new and better services.

We are committed to offering equal employment opportunity

Business Administration Apprentice role:

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, you will contribute to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

The responsibilities of the role will include, but are not restricted to:

  • Provide Executive Support to the Head of HR and HR Administrator as and when required.

  • Keeping well organised files and records of all activity, ensuring administration workstack/dashboard is up to date and appropriately prioritised.

  • Provide excellent customer service and be responsive and supportive

  • Resolve customer queries and requests via the internal helpdesk

  • Building Access – Arranging key cards/fobs/Wifi access 

  • Non-IT Asset Management and procurement

  • Carry out annual Health & Safety Checks and ensuring all H&S procedures are upheld in the office (including maintaining a Covid Secure Environment in line with Government Guidelines) 

  • Future of Working planning and communications 

  • First Aid equipment and employee courses

  • Attend and record minutes for meetings when necessary

  • Leave Management, including recording sickness and flagging any patterns to managers for further investigation

  • Support the HR Administrator in keeping policies and procedures up to date and in line with legislation changes

  • Staff Welfare/Personal celebrations/birthdays and procurement of associated gifts

  • Arrangement of annual group travel insurance

  • Manage all group travel bookings, ensuring we get the best price and efficiently communicate booking information

  • Assistance with award application process

  • Additional administrative tasks required by Invotra Shared Services to support Invotra Group of Companies

Minimum Required Experience:

Desired Skills:

  • High accuracy and attention to detail

  • Good IT skills

  • Excellent verbal and written communication skills

  • Excellent organisational skills

  • Able to work independently and as part of a team

  • Highly organised and a team player

  • Successfully able to meet deadlines and achieve targets

  • Is professional in delivery and presentation

  • Ability to adapt to changing priorities

Desired Personal Qualities:

  • Passionate with a willingness to learn

  • Motivated

  • Self Disciplined

  • Approachable

  • Personable

Minimum Required Qualifications:

  • Qualifications to include either 5 GCSEs (grades A-C or equiv including Maths and English) A Levels (Grades A-C) or other equivalent qualifications or experience.

To apply for this role, send your CV across to and quote ‘Business Administration Apprentice’ in the subject line, or complete the form below

Click or drag a file to this area to upload.

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