Why use a portal?

We are living in an extremely fluid world of work.

It has become increasingly common for organisations to have a large variety of external businesses or individuals (contract or gig work) that they use and interact with on a day-to-day, even minute-by-minute basis. 

This type of interaction brings with it a whole new range of complications in a range of areas, from engagement and information access all the way through to compliance. 

A portal, whilst not a silver bullet, allows you to bring external resources closer to your organisation and manage them in a far more efficient model than using email, chat or a task system where not only can you lose loads of latent knowledge, but you also do not get the opportunity to engage them in the culture of the organisation.

While some may think that we don’t need them to engage in the organisation’s culture, this is an immediate fail as the teams that they work with are being dragged out of the culture you have nurtured so carefully within the business. As a consequence, they are then being desensitised to the culture as most of their working day is often spent with these externals.

Bringing them fully into your organisation within an environment (portal) that allows you to maintain the working culture of your teams, whilst introducing the external users to the parts of the intranet you want them to interact with, will make sure that your team is having a consistent experience. Secondly, the external users will start to gain a more full understanding of how to work better with you and engage with your organisation in the way that you want from them.

The portal allows you to create a virtual space where they can, in a controlled manner, experience your methods of working and gain access to the information and people they need in a way that makes it easier for your organisation, not theirs. 

It can also drive productivity as you can ensure that the information and systems are organised exactly as you want them to be, whilst ensuring that the entire experience is branded and all your standards are complied with.

Portal allows you to :

  • Provide external users with a controlled experience
  • Control your brand experience
  • Manage compliance
  • Enhance security
  • Stop the loss of latent knowledge
  • Give your internal teams a better experience
  • Enhance employee and partner engagement