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Why is Information Architecture (IA) so important? Well organised and structured information allows your users find what they are looking for, easily and quickly. Good IA brings clarity and quality to your intranet’s user experience and should include:. The titles in your main menu The links you choose to distribute
Managing intranet presentation, particularly for large organisations, can be difficult. A communications hub should present a vast array of content and provide a diverse range of users with the user experience they demand, all within one environment. You need to find the right balance between corporate and social, to ensure
Why would a SaaS business launch a consultancy? The answer is simple, our customers.Our customers are enterprise/government organisations that have complex requirements and with that comes the need to constantly adapt and change.Our solution forms one part of an overall technology and organisational ecosystem. However, our customers need to ensure
When moving from a centralised publishing model to a distributed one it can be scary. Here are some tips based on our experience with a customer of 90,000+ users. You don’t have to lose all control whilst saving valuable hours So, you’re looking to switch to a more distributed publishing
Measure and review interactions between your staff We encourage our customers to dive deeper than just looking at the ‘top-level’ analytics when trying to make a change. After all, what’s the point in giving your employees a voice if you’re not able to track and act on what they’re talking
It’s always important to test content with a screen reader so that you can validate the experience from a blind person’s perspective. Jaws is one of a number of screen readers available to people who have visual impairments to help them navigate on-screen content. There isn’t much available information about
De-mystifying the ATAG 2.0 guidelines The Authoring Tool Accessibility Guidelines (ATAG) are a set of requirements for making authoring tools that are accessible, and capable of producing accessible content. ATAG are used by the teams that develop authoring tools. In other words, the people who create What You See Is
Lounging in the sun last week on holiday I met a gentleman who owned a large construction business. Over the last two decades he had been in everything from tunnelling to commercial development, he now had teams delivering refits to high street stores. These projects are time and quality sensitive,
User Experience (UX) covers the overall experience of a person using a product. UX focuses on offering an intuitive, accessible experience that provides ease of use. If you work in product design, software development or are in a member of a team that builds websites or intranets, you will no doubt
Information analysts – How your intranet can take your role to the next level Today’s business landscape has become increasingly data-focused, with businesses springing up left, right and centre whose sole purpose is the collection, analysis and sale of data for a wide variety of business applications. This growing trend