Flexible working makes intranets more essential than ever

Working from home and keeping your own hours is the new normal in big business. What was once a bragging right of the self-employed is no longer such an exclusive perk. And, while these new freedoms have many upsides, organisations cannot be left counting the costs of a fractured workforce struggling to coalesce and produce … Continue reading Flexible working makes intranets more essential than ever

60 seconds with our Product Manager, Billy

Can you tell us about your role and responsibilities at Invotra? I am the Product Manager. I oversee the product team, as well as our strategy and roadmap. This includes design, business analysis and user testing. I am responsible for the fortnightly releases, which involves liaising with various other departments in the office such as … Continue reading 60 seconds with our Product Manager, Billy

Customer success vs customer support

What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service - creating a positive attitude towards your business and making your customers into your most valued ambassadors. Why is … Continue reading Customer success vs customer support

60 Seconds with our Chief Financial Officer and Chief People Officer, Alison Galvin

Can you tell us about your role and responsibilities at Invotra? I am responsible for Finance, HR and Facilities for Invotra. My day-to-day role is highly varied and involves a lot of ensuring that my departments run smoothly, however, I have a brilliant team to support me in this. I am also the driving force … Continue reading 60 Seconds with our Chief Financial Officer and Chief People Officer, Alison Galvin

Giving 90,000 employees a voice and providing digital tools to better serve citizens – DWP

Today, Invotra had the pleasure of a visit from Neil Owen, Deputy Digital Director at DWP. Invotra has been proudly working with DWP for over 4 years and the organisation is our largest Central Government customer, having over 90,000 employees. Neil gave an inspiring presentation on the great work that DWP is doing for public … Continue reading Giving 90,000 employees a voice and providing digital tools to better serve citizens – DWP