Invotra donates £1000 to The Guide Dogs for the Blind Association

On Friday 13th December, we had the pleasure of hosting some wonderful volunteers from Guide Dogs - Gulcem, Vanessa and Liz, and their amazing pups in training, Tamzin and Lolly. With our dedication to accessibility in mind, it made perfect sense for all of us here at Invotra that when choosing a charity to donate … Continue reading Invotra donates £1000 to The Guide Dogs for the Blind Association

Flexible working makes intranets more essential than ever

Working from home and keeping your own hours is the new normal in big business. What was once a bragging right of the self-employed is no longer such an exclusive perk. And, while these new freedoms have many upsides, organisations cannot be left counting the costs of a fractured workforce struggling to coalesce and produce … Continue reading Flexible working makes intranets more essential than ever

60 seconds with our Product Manager, Billy

Can you tell us about your role and responsibilities at Invotra? I am the Product Manager. I oversee the product team, as well as our strategy and roadmap. This includes design, business analysis and user testing. I am responsible for the fortnightly releases, which involves liaising with various other departments in the office such as … Continue reading 60 seconds with our Product Manager, Billy

Customer success vs customer support

What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service – creating a positive attitude towards your business and making your customers into your most valued ambassadors. Why is … Continue reading Customer success vs customer support

60 Seconds with our Chief Financial Officer and Chief People Officer, Alison Galvin

Can you tell us about your role and responsibilities at Invotra? I am responsible for Finance, HR and Facilities for Invotra. My day-to-day role is highly varied and involves a lot of ensuring that my departments run smoothly, however, I have a brilliant team to support me in this. I am also the driving force … Continue reading 60 Seconds with our Chief Financial Officer and Chief People Officer, Alison Galvin