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Category: SaaS

The cognitive walkthrough: Reducing and simplifying user experience

Product design compared to most other forms of design is an ongoing iterative process. As product owners and UX designers, we experience a brief sense of completion and accomplishment whenever a new feature or application is released. However, this is simply one stage in a cycle of continual improvement. While

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Why use a portal?

The consequences of the pandemic for the world of work are still to be fully understood. However, it is clear that many organisations have faced a need to open up communications.Existing and new internal and external businesses alike require secure, reliable and scalable methods of interaction on a day-to-day basis.

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West Midlands Combined Authority see a 515% increase in intranet usage – Interview with Manjinder Kang, Senior Internal Communications Officer

Talk to us West Midlands Combined Authority see a 515% increase in intranet usage Interview with Manjinder Kang, Senior Internal Communications Officer In the below article, Paul Zimmerman, Invotra COO, is joined by Manjinder Kang, Senior Internal Communications Officer at West Midlands Combined Authority (WMCA) – a combined authority for

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An introduction to APIs

An introduction to APIs APIs are nothing new in the software development world, but the recent outbreak of cloud, mobile and progressive web app technologies has caused a surge in their popularity, especially web-based APIs. What is an API? API stands for “application programming interface”. The keyword here being “interface”,

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Benefits of moving your intranet to the cloud

In today’s digital age, there are an abundance of reasons why any organisation may want to move to the cloud, with the benefits spreading through all levels of a business. Flexibility: One of the biggest benefits brought by cloud computing is flexibility. Where files and programs used to be stored

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The point of good web page performance and how we measure it

Introduction Any webpage you visit will have some form of performance delay. This can range from the web page taking a long time to load to specific parts of the page not rendering correctly. So the question is, how do you stop this from happening and how do you improve

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Customer success vs customer support

What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service – creating a positive attitude towards your business and making your customers into your

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