In today’s digital age, there are an abundance of reasons why any organisation may want to move to the cloud, with the benefits spreading through all levels of a business. Flexibility: One of the biggest benefits brought by cloud computing is flexibility. Where files and programs used to be stored on-premise, with the solutions being … Continue reading Benefits of moving your intranet to the cloud
Introduction Any webpage you visit will have some form of performance delay. This can range from the web page taking a long time to load to specific parts of the page not rendering correctly. So the question is, how do you stop this from happening and how do you improve the performance of the webpage? … Continue reading The point of good web page performance and how we measure it
What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service – creating a positive attitude towards your business and making your customers into your most valued ambassadors. Why is … Continue reading Customer success vs customer support
Today, Invotra had the pleasure of a visit from Neil Owen, Deputy Digital Director at DWP. Invotra has been proudly working with DWP for over 4 years and the organisation is our largest Central Government customer, having over 90,000 employees. Neil gave an inspiring presentation on the great work that DWP is doing for public … Continue reading Giving 90,000 employees a voice and providing digital tools to better serve citizens – DWP
We are living in an extremely fluid world of work. It has become increasingly common for organisations to have a large variety of external businesses or individuals (contract or gig work) that they use and interact with on a day-to-day, even minute-by-minute basis. This type of interaction brings with it a whole new range of … Continue reading Why use a portal?