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Powering intranets for over 47% of UK Government Civil Servants
Invotra’s relationship with the UK Government has gone from strength to strength. In just five years, Invotra gained a 47% share of the total end user base of civil servants in UK Central Government.
Invotra helped the Home Office move to a Cloud-run SaaS over four years ago. Previously Home Office was on a legacy content management system that required change requests to do basic operations like change a logo or other branding aspects.
Her Majesty’s Passport Office (HMPO) migrated to Invotra in 2015, as part of their internal reorganisation, resulting in deeper ties with Home Office.
HMRC employed Invotra in 2014 as their Intranet replacement and are still using our product to serve their 87,000 staff today.
Some of the challenges highlighted by HMRC at the time was the lack of staff engagement but also the ability for staff to find what they were looking for to serve the public.
Following a consulting engagement in 2015, DWP named Invotra as their intranet replacement in early 2016.
Working together with the Home Office, DWP has been instrumental in developing Invotra applications to provide the tools needed by the largest government departments.
We have now extended our work to engage with local authorities to deliver intranets which actively encourage smarter working.
Through our easy-to-use Saas (Software as a Service) platform we give our Government customers the power to control their digital workplace, helping to deliver the right content, at the right time, to the right people, whilst maintaining the highest levels of security, through our ISO27001:2013 certification.
Stevenage Borough Council wanted to provide their councillors with access to the MySBC intranet, and with Invotra Portal secure access could be achieved. Giving access to external users has allowed Stevenage to grow and include all of their staff within their intranet, removing barriers to communications.
Content such as news and policies can now be targeted specifically to councillors, ensuring they have the right information at the right time. Councillors are also able to communicate with other end users through our groups application. With real time notifications and @mentioning functions, councillors are able to quickly question, update and discuss any form of information with other users across the council.
Reading Borough Council approached Invotra in September 2018 and within 21 days of confirming our appointment to provide their new intranet it had been designed, built and was live.
Overcoming issues with content and the appearance of their outdated intranet, Invotra was able to provide Reading Borough Council users with a product which could improve staff engagement, encourage collaborative working across departments and improve services to the public.
Our GOV.invotra portal allows all of our UK Government customers to communicate with each other and the Invotra team. This provides each member with a unique platform in which they can share best practice.
Not only this, but it’s also a secure place where users can ask questions, seek advice and learn from each other’s knowledge.
One of our top priorities is ensuring that the organisations we provide our product and service to feel supported and listened to throughout their whole journey. This is why we have organised quarterly meetings, in which each of our customers are invited to attend and share their feedback, make suggestions and raise any issues. It also allows us to give updates in person, detailing any new or upcoming additions to our product.
Read our blog about helping government to work as one
Invotra is incredibly proud to have been working with the UK Public Sector for over five years, having been on the UK Government’s G-Cloud Digital Marketplace framework from the very beginning in 2012.
Having started initially with consultancy work for the Cabinet Office, Invotra has grown its intranet and extranet technology in a strong partnership with the UK Government. Our trusted relationship with central government departments is based on our continuous efforts to understand their changing demands and the provision of an application that can save departments millions of pounds while delivering a secure, efficient and engaging digital workplace.
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