Meet the Invotra Leadership Team

Our leadership team has years of experience in tech, UX and product development. They are therefore well equipped to guide your next project to success.

Billy Clackers

Managing Director

Billy has been solving complex problems through software for the past 12+ years at Invotra and has elevated his career from apprentice to Managing Director. With a passion for quality product delivery & customer centricity, Billy inspires his team through hands-on leadership and dedication to building products that solve real-world problems.

Rachael Alderlieste

Customer Experience Director

With over 20 years experience in customer-facing roles, Rachael leads our service desk operations and CX team with a focus on delivering real value for customers. Her approach centres on understanding customer needs and driving strategies that ensure seamless, meaningful experiences. She inspires her team to create thoughtful interactions that foster engagement and build lasting relationships.

Jake Galvin

Product Director

Jake joined the Invotra team in July 2018 as a Digital Marketing Apprentice so that he could grow his skills and gain first-hand experience at the same time. On completion Jake has rose steadily through the organisation and now heads up our Product Team, overseeing the development, testing and delivery of our entire portfolio.

Kimberley Casey

Sales & Marketing Director

Kim joined the marketing team as a content writer for Invotra in 2018. She is tasked with producing a range of content for the company, running our social media channels and executing campaigns, constantly striving to raise Invotra’s profile.

Kyle Roberts-York

Head of Customer Experience

Beginning his career at Invotra by managing our live service desk, Kyle has become a leader dedicated to improving every aspect of the customer journey. His hands-on experience drives a company wide ethos of putting the customer first at every stage. He inspires our team to deliver consistently high-quality service, building strong and lasting relationships with our customers.

Brendan Carikas

UX Product Design Manager

Brendan has spent over 15 years working with large retail, luxury property, corporate and automotive brands. Having made the transition from ink and paper to screen and pixels, Brendan now works closely with the Product design, Marketing and Training teams applying UI and visual design skills and principals to produce engaging user experiences and effective communication.