Local Government digital
communications report

Key findings include:

• Scotland has the largest percentage of Councils with a current digital workplace strategy (69%)

• Annual IT budgets range from £55 million in Manchester, with Scotland having the highest average annual IT spend

• There are huge differences in the average IT spend per employee – £9,167 in Manchester compared to £1.95 in Kent

• There are over 280 different types of job titles that describe the person that manages the intranet within Councils, demonstrating the complexity within ‘DigitalGov’

• Annual intranet budgets are low, averaging £20,000 per Council and represent less than 1% of annual IT budgets

• Some councils have no intranet while others have always had the same platform in place for over 20 years

• Only 23 Councils manage their intranets in-house with the majority using external suppliers