Web accessibility has never been more important, with 87% of the UK using online shopping and many UK Government services provided online. We are currently living in the midst of a digital era requiring accessible experiences for all.
The trouble is it’s easy to ignore something you don’t understand, and although web accessibility is often misconstrued as being complex or difficult to resolve. It’s not always clear what you need to do, why it’s important or how it can benefit you and your enterprise.
It’s no secret that Local Authorities are being pushed to deliver new and improved digital services with a declining budget. Local councils in England have seen average cuts of 26% since 2010, taking inflation into account and some have faced higher restrictions in their budgets.
As well as these financial challenges, the digital transformation of Public Services requires wholesale change including: Developing a new internal culture, Encouraging staff to self-serve and Improving staff engagement.
All of which is expected to be achieved in a short period of time. Despite this, some of the most innovative and self-disrupting transformations have been seen in Local Government.