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Tag: digital workplace

An Introduction to Invotra Labs

How Invotra utilises its APIs to build a world-class user experience… Invotra Labs is an exciting new venture for Invotra. It makes up part of our User Experience (UX) strategy to deliver a world-class user experience. Essentially, we are replacing parts of our product gradually as individual applications with a

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The point of good web page performance and how we measure it

Introduction Any webpage you visit will have some form of performance delay. This can range from the web page taking a long time to load to specific parts of the page not rendering correctly. So the question is, how do you stop this from happening and how do you improve

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Customer success vs customer support

What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service – creating a positive attitude towards your business and making your customers into your

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Invotra News, July 2019

This month, we are thrilled to announce that Invotra has been shortlisted as the National Responsible Business Champion 2019. It’s a huge honour to be put forward for this prestigious award and we’re proud to be in the running.  Secondly, last week it was our pleasure to host Neil Owen,

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A day in the life of a 21st-century secretary

The old fashioned secretary was stereotypically a lady who sat behind a desk in front of the bosses office guarding the door with their life, with most of their day spent taking minutes by shorthand, typing letters and running errands. This role sure has evolved! The 21st-century secretary is now

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Why an outdated intranet is a bigger risk than you think

Did you know that 35% of UK councils have been using their intranet for more than 5 years? What is an intranet? Whilst intranets are used for many different purposes, the general definition is “a private communications network accessible only by an organisation’s staff”. Intranets have been around for over

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A guide to measuring the success of your intranet

Measure and review interactions between your staff We encourage our customers to dive deeper than just looking at the ‘top-level’ analytics when trying to make a change. After all, what’s the point in giving your employees a voice if you’re not able to track and act on what they’re talking

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