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Tag: SaaS

Why use a portal?

The consequences of the pandemic for the world of work are still to be fully understood. However, it is clear that many organisations have faced a need to open up communications.Existing and new internal and external businesses alike require secure, reliable and scalable methods of interaction on a day-to-day basis.

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An introduction to APIs

An introduction to APIs APIs are nothing new in the software development world, but the recent outbreak of cloud, mobile and progressive web app technologies has caused a surge in their popularity, especially web-based APIs. What is an API? API stands for “application programming interface”. The keyword here being “interface”,

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The point of good web page performance and how we measure it

Introduction Any webpage you visit will have some form of performance delay. This can range from the web page taking a long time to load to specific parts of the page not rendering correctly. So the question is, how do you stop this from happening and how do you improve

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Customer success vs customer support

What is customer success? Customer success is about consistently enabling your customers to achieve their objectives when interacting with your business. It focuses on helping your customers get the most out of your product or service – creating a positive attitude towards your business and making your customers into your

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Why an outdated intranet is a bigger risk than you think

Did you know that 35% of UK councils have been using their intranet for more than 5 years? What is an intranet? Whilst intranets are used for many different purposes, the general definition is “a private communications network accessible only by an organisation’s staff”. Intranets have been around for over

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A guide to measuring the success of your intranet

Measure and review interactions between your staff We encourage our customers to dive deeper than just looking at the ‘top-level’ analytics when trying to make a change. After all, what’s the point in giving your employees a voice if you’re not able to track and act on what they’re talking

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How Invotra maintains quality in a bi-weekly release schedule

Invotra is an ever-evolving product. Our Product team has a roadmap full of exciting ideas and projects to enhance or rework the Invotra functionality so that it adapts to the changing reality of modern workplaces, and grows ever more useful to new and existing customers alike. In order to bring

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60 Seconds with our Junior Accounts Assistant, Ellen

“My day-to-day responsibilities involve processing invoices and receipts, I am also the company librarian” Can you tell us about your role and responsibilities at Invotra? My daily role involves taking care of the day to day financials, this involves the purchases, invoices, receipts and taking care of the accounts. I

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