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Invotra Enterprise is a bespoke intranet that covers everyone in your enterprise.
Predictable billing for large scale enterprises
Custom pricing to meet your needs
Dedicated account handlers with monthly feedback sessions
A completely customisable intranet in design and function, with instant publishing, enterprise search and collaborative apps.
Download and share exclusive information offline.
Our analytics partner Matomo gives vital user insights to make informed decisions.
Invotra Enterprise includes dedicated support. All customer support users will receive access to an Invotra Helpdesk Portal, where incident tickets can be raised, and helpdesk queries can be tracked.
The UK Helpdesk is available for the UK Public Sector customers between 0700-1900 Monday-Friday, excluding Bank Holidays and national holidays. Customers will benefit from 24/7 support for any P1 incidents that are raised out of standard service hours.
Uptime SLA |
Account Management |
Client Portal |
Helpdesk Portal |
Helpdesk Phone |
Hours of Support |
High Priority Incident Support |
Priority Levels |
| Invotra Enterprise service |
99.5% |
✓ |
✓ |
✓ |
✓ |
0700-1900 UK |
24/7 UK |
✓ |
| Invotra Flex service |
N/A |
X |
✓ |
✓ |
X |
N/A |
X |
X |
Uptime SLA Invotra Enterprise – 99.5% Invotra Flex- N/A |
Account Management Invotra Enterprise ✓ Invotra Flex X |
Client Portal Invotra Enterprise ✓ Invotra Flex ✓ |
Helpdesk Portal Invotra Enterprise – 99.5% Invotra Flex- N/A |
Helpdesk Phone Invotra Enterprise ✓ Invotra Flex ✓ |
Hours of Support Invotra Enterprise – 0700 – 1900 UK Invotra Flex – X |
High Priority Incident Support Invotra Enterprise – 24/7 UK Invotra Flex – X
|
Priority Levels Invotra Enterprise ✓ Invotra Flex X |
Cert no. 14593-EMS-001
Cert no. 14593-QMS-001
Cert no 14593-ISMS-001
Cert no. 14593-QMS-001
Cert no. 14593-EMS-001
