By taking all opportunities to gather and utilise the wealth of data available, organisations gain valuable insights to enhance productivity and drive engagement. One of the most commonly overlooked sources of business intelligence data lies within the enterprise intranet. Within this digital hub there is a vast array of information that can be extracted to unlock valuable insights, understand employee sentiment and propel success.
An intranet people directory serves as a rich source of information about employees, teams, and locations. This data, surrounding the skills, interests, and expertise of employees, can contribute to effective team building, cross-departmental communication, and support targeted talent management initiatives.
Social apps embedded into the intranet, such as Groups, Message Wall, Ideas, and Queries, encourage collaboration and knowledge sharing among employees.
By analysing the data from these apps, emerging trends can be identified so that you can gain insights into how employees are engaging with the organisation and each other. This can help create targeted training programs, mentorship initiatives and harness employees’ strengths so that efficient teams are developed.
An intranet acts as a central hub for information and knowledge, providing employees with essential information, on any device from any location.
Tracking analytics across the intranet can help assess the user experience of your intranet and the effectiveness of your communications. Using the available business intelligence to identify the most popular content types and layouts can also inform enhancements to create engaging resources that are useful for employees to succeed in their roles.
Tapping into the vast data available within the enterprise intranet, allows organisations to unlock a multitude of benefits including:
Enhanced Collaboration: Understand the collaborative dynamics within your organisation, identify key influencers, and foster cross-team cooperation.
Targeted Talent Management: Utilise People Directory data to identify high-potential individuals, support career development, and improve retention rates.
Innovation and Creativity: Leverage insights from social apps to identify emerging trends, tap into employee expertise, and nurture a culture of innovation.
Optimised User Experience: Analyse user activity and engagement to optimise the intranet’s usability, ensuring employees have easy access to relevant information and resources.
Increased Productivity: By leveraging intranet data, organisations can tailor training programs, highlight popular content, and empower employees to work more efficiently.
The enterprise intranet is not just a platform for communication and collaboration, but a tool filled with valuable data that’s waiting to be optimised to fuel organisational success.